Department of Food, Civil Supplies & Consumer Affairs

The Food, Civil Supplies & Consumer Affairs Department is a department of the Government Secretariat, in the state of Kerala, India. The field department, that is, the operational wing of this administrative department, is the Civil Supplies & Consumer Affairs Department of Kerala.

1915

1915 is the toll-free number of the National Consumer Helpline in India for consumer complaints related to goods and services. It is operated by the Department of Consumer Affairs to provide guidance, grievance redressal, and information on consumer rights.

Services

Grievance registration for defective goods, deficient services, and unfair trade practices.
Guidance on consumer rights under the Consumer Protection Act, 2019.
Mobile support through the National Consumer Helpline App.