TPx is a privately held leading national provider of managed services. Founded in 1998, TPx delivers Unified Communications as a Service, Managed IT services and Managed Connectivity services to approximately 25,000 customers with more than 50,000 locations across the U.S. TPx’s customers span every business sector and include many government and not-for-profit enterprises.
Company background
Founded in 1998, TPx Communications is headquartered in Los Angeles and has regional offices across the country. It changed its name to TPx from TelePacific Communications in April 2017. On February 12, 2020, The company was acquired by affiliates of Siris Capital Group, LLC, a leading private equity firm focused on investing and driving value creation in technology and telecommunications companies. TPx is currently headed by Joe Cozzolino. Other key executives include Russ Shipley, Chief Operating Officer; Brent Novak, Chief Financial Officer; Kyle Seiter, Chief Information Officer, Greg Daily, Chief Revenue Officer; David Zahn, Senior Vice President of Marketing; Jim Delis, Senior Vice President of National Channel Development.
Services
TPx Communications offers a comprehensive range of services. These services include:
Communications and Collaboration Solutions:Work from Home solutions, UCx Unified communications, Managed Contact Center, CRM Integration, Hosted PBX, SmartVoice SIP Trunking, Microsoft Office 365 and more.
TPx Communications expanded its markets, customer base, and service portfolio by acquiring a number of communications companies. In September 2016, TelePacific acquired leading managed services provider DSCI. With the addition of DSCI's Northeastern presence and customer base, TelePacific accelerated its transition from a regional to national managed services provider. Key DSCI products include Unified Communications and Managed IT solutions. In August 2010, TelePacific purchased Sacramento-based 01 Communications Inc's retail customer business as well as its downtown Sacramento data center. With the acquisition of 01 Communications, TelePacific gained 50 new employees, an additional 1,000 business customers and enhanced IP assets in California, as well as 01's data center. The purchase increased TelePacific's total footprint to 1.18 million access lines, serving about 38,000 business and wholesale customers in California and Nevada. In December 2010, TelePacific announced the purchase of Covad Wireless, also known as NextWeb, Inc., from MegaPath, allowing TelePacific to offer more services to enterprise customers in California and Nevada. With the acquisition of Covad Wireless, TelePacific was able to provide customers with more choices of high-bandwidth data products, having symmetrical uploads, retain a maximum download speed of 100 Mbit/s, special event Internet access and new redundancy options. More specifically, through this acquisition, "TelePacific WiMAX-featured wireless broadband network, a licensed microwave backhaul network, and a high bandwidth wireless network operating in licensed LMDS spectrum. The new network assets TelePacific's existing footprint and the company to broaden its product offerings.." TelePacific Communications announced plans to acquire Orange County Internet Xchange in May 2011 and finalized the acquisition in June 2011. This acquisition gave TelePacific an extra certified data center, located in Santa Ana, California. TelePacific also announced plans to expand the OCiX facility to to accommodate current customers with more private meeting space and storage space. The acquisition also helped OCiX customers consolidate their voice and data services with one provider. TelePacific also announced the acquisition of Tel West in Texas in June 2011, which expanded TelePacific's footprint into Texas. Tel West brought TelePacific about 3,400 Small and Medium Business customers across Texas, as well as a service portfolio of high speed Internet and other telecommunications services, including nationwide capabilities. Enterprise customers and governments gained by TelePacific through this acquisition spanned across six major metropolitan areas in Texas, including Dallas, Austin, San Antonio, Houston, Fort Worth, and Corpus Christi. Assets purchased from Tel West included nationwide PCI compliant MPLS/OC-192 backbone, cloud-based security services, managed network services, and a hosted PBX platform.
Sales Organization
TPx distributes and sells its services through a mix of independent sales channels: midmarket, wholesale, and indirect. The wholesale channel reports to Russ Shipley. The company's top performing indirect sales agencies in 2015 included Sandler Partners, Top Speed Data Communications, Bridgepointe Technologies, World Telecom Group, Intelisys, PSI Networks, Datatel Solutions, Network Consulting Group, Telecom Brokers Solutions and Telarus.